Automation

Small Business Workflow Automation

Automate repetitive work so you can spend less time moving information between systems and more time running your business.

What Can Be Automated?

Website form → CRM
New inquiry → automatic confirmation email
Instagram lead → organized lead list
Form submission → internal notification
Customer information → spreadsheet or CRM
Repetitive internal requests → structured workflow
Follow-up notifications and reminders

How It Works

1

1. Identify the Repetitive Process

We review what you or your team currently do manually.

2

2. Build the Workflow

We connect the appropriate forms, applications, notifications, and business tools.

3

3. Test & Launch

The workflow is tested before launch and you are shown how the process works.

Real Automation Projects

Lead Capture & CRM Automation

A customer inquiry is captured through an online form, added automatically to the CRM, followed by an immediate customer confirmation and an internal notification for follow-up.

Customer Form CRM Customer Confirmation Business Notification

When a customer submits an inquiry, it's added to the CRM automatically instead of being copied by hand. The customer receives an immediate confirmation, and AV Digital Services gets an internal notification so nothing sits unanswered.

  • Eliminates manual lead entry
  • Creates faster customer follow-up
  • Keeps inquiries organized
  • Reduces the chance of missed leads

Built using Tally, HubSpot, Make, and automated email workflows.

Instagram Lead Automation

Instagram inquiries can automatically collect lead information, organize it in a centralized system, and notify the business without manually copying customer details from direct messages.

Instagram Inquiry Lead Information Organized Database Business Notification

Instagram direct messages are a common way small businesses get leads, but copying details by hand is easy to fall behind on. This workflow collects the lead information automatically and keeps it organized in one place, with a notification so follow-up doesn't get missed.

  • Reduces repetitive DM handling
  • Captures customer information consistently
  • Keeps leads organized
  • Makes follow-up easier

Built using Instagram automation, ManyChat, Google Sheets, and workflow integrations.

Interactive Demo

Try a Live Automation

Instead of only reading about automation, experience one.

Instagram Lead Automation Demo

This is a working example of an Instagram automation built by AV Digital Services. Visit the demo business website, then open Instagram and either send a direct message or comment the keyword TRAINING to trigger an automated reply sequence — the same kind of workflow that can be built for a real business to capture and respond to leads automatically.

Open Demo Business Visit Instagram DM “TRAINING” or comment “TRAINING” Watch the automated conversation begin

On Instagram, open the “Demo” Highlight for step-by-step instructions.

B2B Training is a demonstration project created by AV Digital Services to showcase website and automation capabilities.

Automation Pricing

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